- People
- Support Team
- Angela Tvrtkovic
Angela Tvrtkovic B.A.
Our Support Team provides critical assistance in Operations, IT, Marketing, Communications, Technical Writing, Project Management, Client Support, Engineering Technology, Finance and Human Resources. They enable the company to meet client needs by maintaining the highest standards in business practices and company procedures.
SPECIALIZED PROFESSIONAL COMPETENCIES
- Project Coordination
- Account and Invoice Management
- Excellent Oral and Written Communication Skills
- Bilingual in English and Italian
ACADEMIC BACKGROUND
Honours Bachelor of Arts (B.A.), Environmental Studies & Political Science, University of Toronto, Toronto, Ontario, 2013
Business Management Certificate, University of Toronto, 2020
Additional Courses
- Marketing: An Introduction, University of Toronto, Toronto, 2017
- Organizational Behaviour and Interpersonal Skills, Ryerson University, Toronto, 2016
EMPLOYMENT BACKGROUND
-30- Forensic Engineering
Team Lead, Project Coordinator—Fire & Electrical, Geotechnical Engineering
May 2016 – Present, Toronto, ON
- Manage and track client files from acquisition to completion
- Compile and analyze monthly/quarterly project status and file invoicing reports
- Coordinate shipments of files for offsite storage
- Organize and manage internal database
- Proofread and edit engineering reports prior to issuing
- General clerical duties including photocopying, filing, fax, mailing, reception coverage
- Develop and implement process improvements and efficiencies
- Provide general support to Senior Team Coordinator as required
Project Coordinator, Environmental, Health & Safety
2013 – May 2016, Toronto, ON
Green Roofs for Healthy Cities
Intern / Project Assistant
July 2013 – September 2013, Toronto, ON
- Assist the Director of Education with the marketing of training courses across North America through social media, phone call campaigns, and email
- Follow up with potential exhibitors for their annual conference by contacting over 200 organizations via, phone calls, mail-outs and email
- Provide assistance with daily administrative tasks and projects
Ontario Clean Air Alliance
Intern / Project Assistant
September 2012 – December 2012, Toronto, ON
- Advise and consult the supervisor with the design, execution, and evaluation of multiple projects
- Review policy papers and mail-outs
- Independently organize and prepare various documents and reports for company presentations, workshops, and community engagement events
- Provide assistance with daily administrative tasks and projects
North York Quality Fences Inc.
Administrative Assistant
July 2009 – December 2012, Toronto, ON
- Maintain and organize payroll, invoices, and quotes within the digital database
- Develop and implement process improvements and efficiencies
- Interact with customers from various industries through incoming and outgoing phone calls and emails
- Clerical duties including photocopying, faxing, and emailing
NEWS / INSIGHTS / EVENTS