Colleen Heffernan

Team Lead / Project Coordinator, Collision Reconstruction
Direct: 647-738-8422

Our Support Team provides critical assistance in Operations, IT, Marketing, Communications, Technical Writing, Project Management, Client Support, Engineering Technology, Finance and Human Resources. They enable the company to meet client needs by maintaining the highest standards in business practices and company procedures.

 

SPECIALIZED PROFESSIONAL COMPETENCIES

  • Project Coordination
  • Communications
  • Social Media

academic background

Associate’s Degree in Public Relations (Honours), Humber College Institute of Technology and Advanced Learning, 2012

Project Management Certificate, University of Toronto, 2015

EMPLOYMENT BACKGROUND

-30- Forensic Engineering
Team Lead, Project Coordination – Collision Reconstruction & Transportation
2014 – Present, Toronto, ON

  • Provide project management support and manage timelines within Collision Reconstruction group
  • Manage and track client files from acquisition to completion
  • Provide point of contact to clients for Collision Reconstruction projects
  • Compile and analyze monthly/quarterly project status and file invoicing reports
  • Coordinate and support Collision Reconstruction group's involvement in industry events, trade shows and presentations
  • Aid in the creation/development of marketing collateral
  • Develop and implement process improvements and efficiencies

 

Project Coordinator
2012 – 2014, Toronto, ON

  • Provide project coordination and general engineering support to the Fire/Electrical, Renewable Energy and Materials Failures groups
  • Act as point of contact to clients for Fire/Electrical and Materials Failures projects
  • Edit and format engineering assessment reports
  • Process project time and expense charges and bill external clients
  • Liaise with multiple fire and police departments regarding requests for information
  • Develop and implement process improvements and efficiencies

Maple Leaf Sports & Entertainment
Intern, Community & Sports Partnerships
2011 – 2012, Toronto, ON

  • Assist with coordination and execution of Hockey Development programs such as coaching and player clinics, player “meet and greets”, suite visits, and MLSE Team Up program initiatives such as community practices and the Player's Gala
  • Collaborate with the Corporate Partners department on affairs involving player appearances such as Coke Ambush or Rona events; responsible for player handling
  • In-office duties including database management, written correspondence, telephone inquiries and gifting requests
 

NEWS / INSIGHTS / EVENTS