- People
- Support Team
- John Rohde
John Rohde A.S.
Our Support Team provides critical assistance in Operations, IT, Marketing, Communications, Technical Writing, Project Management, Client Support, Engineering Technology, Finance and Human Resources. They enable the company to meet client needs by maintaining the highest standards in business practices and company procedures.
SPECIALIZED PROFESSIONAL COMPETENCIES
- Top-down Object Database Design
- Computer Networking and Telecommunications Technology
- Windows Server Administration and Network Security
academic background
Associate’s Degree (A.S.), Seneca's School of Information and Communications Technology (ICT), Toronto, Ontario, 2013
LabTech Certified Professional (LCTP-1505) (License - LTCPLTU151R22015)
Employment Background
30 Forensic Engineering
Systems Administrator
2016 – Present, Toronto, ON
- Configuration and ongoing management of ERP/CRM system
- Development and implementation of policies, procedures and guidelines
- Functional testing and rollout of customizations, new enhancements and API integrations
D-Tech Consulting
Jr. Systems Administrator
2005 – 2016, Toronto, ON
- Responsible for the stability of over 1,700 networked devices
- Co-ordinate the procurement of hardware, software and services by working with vendors
- Lead projects for the deployment of new server/workstations and network equipment installations
Epic Technical Solutions
Service Desk Technician
2014 – 2015, Toronto, ON
- Maintain, monitor and troubleshoot file/print services, email, AD, DHCP/DNS/VPN
- Plan and design automated company-wide software deployments for various clientele
- Provide Tier 1 and 2 support for company clients and technical staff
Dalton Pharma Services
Associate Systems Administrator
2014 – 2014, Toronto, ON
- Assisted in monitoring network performance and fine tuning firewall policies
- Resolved mission critical issues and appropriately escalated when necessary
- The network implementation and setup of various pharmaceutical equipment
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