Pablo Astudillo

Accounting Associate & Operations Administrator
Direct: 647-738-5769

Our Support Team provides critical assistance in Operations, IT, Marketing, Communications, Technical Writing, Project Management, Client Support, Engineering Technology, Finance and Human Resources. They enable the company to meet client needs by maintaining the highest standards in business practices and company procedures.



  • Project Management
  • Customer Service
  • Communication

academic background

Advanced Diploma in Business Administration—Project Management, George Brown College, Toronto, Ontario, 2016

Tourism Management, University of Cuenca, Cuenca, Ecuador, 2012


  • Seminar in Touristic Marketing, Cuenca, Ecuador, 2008


-30- Forensic Engineering
Project Coordinator – Renewable Energy & Multidisciplinary Remediation
August 2016 – Present, Toronto, ON


  • Manage and track client files from acquisition to completion
  • Compile and analyze monthly/quarterly project status and file invoicing reports
  • Coordinate shipments of files for offsite storage
  • Organize and manage internal database
  • General clerical duties including photocopying, filing, fax, mailing, reception coverage
  • Develop and implement process improvements and efficiencies

Patties Express
Store Manager
April 2014 – August 2016, Toronto, ON

  • Manage, motivate and counsel staff to increase sales and ensure efficiency
  • Manage stock levels and make key decisions about stock control and orders
  • Analyze sales figures and forecast future sales
  • Review operating and financial statements and sales records to interpret trends and facilitate planning
  • Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews
  • Provide training and development
  • Ensure standards for quality, customer service and health and safety are met
  • Respond to customer complaints and comments
  • Organize and coordinate special promotions, displays and events
  • Update colleagues on business performance, feedback, new initiatives and other pertinent issues
  • Tour the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues
  • Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
  • Fulfill high standards of customer service
  • Balance cash register
  • Deal with sales

Project Management Assistant Intern
September 2015 – December 2015, Toronto, ON

  • Assist staff with event logistics, marketing, promotion, management, coordination, volunteer coordination, and fundraising
  • Work hand-in-hand with both Project Coordinator and Executive & Programming Director
  • Organize large events with limited resources and staff
  • Create and organized databases for diverse projects as the case of the launching of a book with the participation photographers and writers from 21 different countries
  • Manage Administrative work in a day-to-day basis
  • Administer bank reconciliations, accounts payable, accounts receivable and issue invoices of payments

International Olympic Committee 
June 2015 – September 2015, Toronto, ON

  • Greet visitors and escort them to appropriate office or person
  • Operate telephone switchboard and answer and transfer calls
  • Assist delegations and guests in a professional and courteous manner
  • Perform basic data entry when needed
  • Sort and distribute incoming mails and handle outgoing mails
  • Receive and assess ticketing requests
  • Distribute mail to delegations
  • Manage room meetings for delegations and chefs de mission
  • Assist with directions/information to delegations and athletes' families

Sheraton Gateway Hotel
Executive Office Intern, Human Resources
September 2014 – December 2014, Toronto

  • Gather, Analyze, Report and Summarize GEI (Guest Experience Index) scores to the Director of Operations
  • Assist other departments for example; engineering inspections, housekeeping with room inspections and tracking/maintaining inventories for lost and found, human resources with posters and many other various department specific duties
  • Organize and maintain files
  • Various trend analyses, analyzing reports and surveys
  • Calculate costs for various departments and quantify where investments need to be made and if they can be made within the hotel
  • Other duties as assigned