- People
- Support Team
- Pam Porter
Pam Porter B.A. (Hons), CAPM
Our Support Team provides critical assistance in Operations, IT, Marketing, Communications, Technical Writing, Project Management, Client Support, Engineering Technology, Finance and Human Resources. They enable the company to meet client needs by maintaining the highest standards in business practices and company procedures.
SPECIALIZED PROFESSIONAL COMPETENCIES
- Ability to lead projects
- Thrive in a team environment
- Organizational skills
- Experience in event planning
- Self-motivating and success driven
academic background
Sport and Event Marketing Post Graduate Diploma, George Brown College, Toronto, Ontario, 2007
Bachelor of Arts, Psychology, University of Guelph, Guelph, Ontario, 2006
ADDITIONAL COURSES
- Wedding Coordinator Certification, The Wedding Planners Institute of Canada
- NCCP Coaches Training Level 1
EMPLOYMENT BACKGROUND
-30- Forensic Engineering
Manager, Project Operations
2022 – Present, Toronto, ON
- Management and oversight of project execution including project intake, budget and time management, invoicing, and coordination
- Overall management of project coordination team
Team Lead/ Project Coordinator
2014 – 2022, Toronto, ON
- Mentor and lead the project coordinators and project administrators
- Delegate and manage project coordination tasks
- Organize and coordinate the group – track client files, report sales figures
- Project management
- Correspond with clients on behalf of the Practice Lead
- Provide administrative support to Practice Lead
- Manage practice area specific industry events
- Coordinate and support groups involvement in industry speaking engagements, trade shows and presentations
- Aid in the creation/development of marketing collateral
- Develop and implement process improvements and efficiencies
Project Coordinator
August 2012 – September 2014, Toronto, ON
- Manage and track client files from acquisition to completion
- Compile and analyze monthly/quarterly project status and file invoicing reports
- Source and purchase reference materials for client files and firm library
- Liaise with Police Departments regarding requests for information
- Manage and track all on-site/off-site evidence; create photo reports
- Correspond with clients to gather report information and provide status updates
- Provide project coordination and general engineering support as required
- Coordinator for Health and Safety
Philthy McNasty’s Sports Bar and Grill
Bartender/Manager
February 2008 – July 2012, Toronto, ON
- Conduct primary key holder duties, such as performing opening and closing procedures, tracking sales, supervising multiple employees and training new staff
- Successfully organizing and executing parties/events, and provided professional customer service
Lululemon Athletica
Key Leader
March 2011 – May 2012, Toronto, ON
- Passionately lead fellow staff and educated customers on the retail floor
- Assisted with essential aspects of store operations, such as opening and closing duties, tracking of sales, cleaning, scheduling, supervising up to 12 employees, customer services, inventory and merchandising
- Advocated for Lululemon Athletica’s values, i.e. encouraging the public to achieve greatness
- Directly supervised employees and had a hands-on role in their development by coaching them to learn something new about the business every day and be a valuable employee
Professional Societies and Associations
Project Management Institute, Certified Associate in Project Management
NEWS / INSIGHTS / EVENTS