Technology-Based Investigations during COVID-19: Solutions for the Insurance Industry

To our valued insurance industry partners, Coronavirus (COVID-19) is a global issue impacting individuals and businesses in unprecedented ways.

As an essential service, 30 Forensic Engineering is functioning at capacity while respecting social distancing protocols. Our 13 disciplines are available to clients nationally, and we have overcome numerous obstacles that prevent timely investigation and delivery of findings. Our experts and staff are fully equipped for remote work, with data security protocols intact.

One of the more challenging obstacles is maintaining social distance while completing site and evidence examinations. Traditionally, many examinations are performed jointly with other experts present, and multiple people are required to handle evidence and equipment. It is simply not possible to maintain these traditional practices during the pandemic.

To address this issue and continue to provide services during COVID-19 restrictions, 30 Forensic Engineering is taking examinations online.  Equipped with a direct ‘live stream’ video feed, a single expert can conduct an examination with the following benefits:

  • Any number of additional experts can participate in the examination through live stream video, from any location.
  • Clients and counsel have live access to the examination.
  • Digital photographs, stereomicroscopy images, and investigation notes can be shared during the examination for real-time confirmation that evidence is properly documented.
  • Senior experts from multiple disciplines can participate remotely and provide their unique perspectives at minimal cost.
  • The most qualified experts get access to the evidence, but without the costs and risks of travel during this sensitive time.

We have successfully field-tested this technology in joint examinations of evidence with experts from different provinces.  Most recently, our Materials and Geotechnical experts in Ontario directed the examination of an underground piping failure in British Columbia.

While our priority is always the well-being of our employees, clients, and community, we understand the importance of providing timely answers to client questions, and we will continue to search for solutions and safeguard the safety of all involved.

On behalf of the staff at 30 Forensic Engineering, I wish everyone well as we collectively navigate this challenge.

Jamie Catania B.E.Sc., M.Eng., P.Eng.
President & Practice Lead, Collision Reconstruction
Emergency Services Line +1-866-287-1192

Additional Resource Links:

Government of Canada Coronavirus disease (COVID-19)

Government of Ontario 2019 novel coronavirus (COVID-19) self-assessment

Government of Canada COVID-19: Resources for Canadian businesses

World Health Organization

Insurance Bureau of Canada COVID-19: How coverage is triggered

Ecclesiastical Insurance COVID-19 : A guide for businesses and organizations

Scope of Work Developed by 30 Forensic Engineering to Issue Clearance for Cleaned & Disinfected Work Areas

COVID-19 Impacted Facilities: Remediation, Clearance and Best Practices for Risk Management – WEBINAR

About 30 Forensic Engineering

30 Forensic Engineering is one of Canada’s largest and most respected multi-disciplinary forensic firms. Our core team of 70 professional investigators, engineering technicians and support staff is enhanced through relationships with some of the top scientists, standard-makers and specialized consultants in North America serving a wide variety of industries including: Insurance, Manufacturing, Legal, Construction, Health Care, Commercial and Residential Property, Financial, Government, Hospitality, Mining, Renewable Energy and Transportation.

We provide world-class engineering and consulting expertise in:

Civil/Structural Failure
Building and Fire Code
Geotechnical and Mining
Biomechanics & Personal Injury
Human Factors
Collision Reconstruction
Transportation Safety
Renewable Energy
Environmental Health & Safety
Multi-disciplinary Remediation
Materials & Product Failure / Piping & HVAC
Fire / Electrical & Explosion investigations

The Canadian Lawyer Magazine readership acknowledged 30 Forensic Engineering as their top choice in both forensic engineering categories:

30 Forensic Engineering